Position Type: Full Time, Exempt
Reporting To: VP, Community Impact
Hours: 40/ week minimum
Supervisory Position: Yes
# of Direct Reports: 4
- Microsoft Office: Excel, Word, PowerPoint, Survey tools
- Strong oral and written communication skills
- Comfort and proficiency with presentation skills both publicly and one-on-one
- Strong critical and strategic thinking skills, as well as creative and innovative thinking
- Ability to work independently and in a team environment to accomplish team goals
- Ability to develop, implement, and manage work and project plans
- Supervision experience
Values:
- Expect Excellence: Holding ourselves and others to the highest standards while embracing and learning from challenges.
- Encourage Growth: Creating greater impact through continual learning and innovation.
- Engaging Community: Connecting with networks and communities to address needs to improve the lives of every person.
- Exercise Integrity: Acting ethically, honestly, and responsibly.
Professional Core Competencies:
- Mission Focused: Priority to create real social change that leads to better lives and healthier communities. This drives performance and professional motivation.
- Relationship-Oriented: An understanding that people come before process and can cultivate and manage relationships toward a common goal.
- Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
- Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand-Steward: An understanding of the role played and importance in protecting and growing the reputation and results of the greater network of United Ways.
The Community Resource and Volunteer Engagement, Manager contributes to the achievement of UWECI’s mission and vision by leading the development and implementation of targeted strategies to engage individuals in volunteer activities. This position oversees the Community Resource and Volunteer Engagement Specialist positions with a specific emphasis on engaging individuals aged 55 years and better. This position focuses on building and implementing strategies that drive impact and creating consistent and positive experiences for volunteers, donors, and nonprofits to allow 55+ volunteers to use their experience and skills to meet community needs. This position will be accountable to implementation and outcomes to the Retired and Senior Volunteer Program (RSVP) grant and other grant deliverables as needed. This position expands the UWECI footprint by growing a regional volunteer center model and building capacity of non-profits in the region to better leverage volunteers.
Planning and Management of Grant Funded Volunteer Initiatives
- Oversee the execution of the initiatives necessary to recruit, match and refer volunteers to opportunities that align with their interest, experience, and skillset.
- Oversee and implement volunteer recognition and retention strategies.
- Oversee the tracking and reporting of volunteer hours.
- Develop program innovation and market segment strategies to manage and connect individuals 55 or better to volunteering.
- Collaborate with Marketing & Communications team on the development of promotional and program materials.
- Create annual plans and action steps needed to engage agencies.
- Research, write, and support 55+ Initiative, and program specific grant applications as appropriate, including the RSVP grant.
- Develop and prepare annual budget and operate within approved budget.
- Become knowledgeable and current with changes in federal and state funding and other compliance issues.
- Identify key metrics, accountability, and reporting that align with volunteer engagement objectives.
Promote and Support Community Volunteerism
- Work collaboratively with internal and external partners to build and integrate strategies to increase volunteer engagement.
- Identify and develop volunteer opportunities in United Way focus areas and based on the workplans identified in the federal RSVP grant.
- Lead emergency volunteer efforts during disaster in collaboration with EMA, city and county officials as the Emergency Volunteer Center.
- Oversee Community Resource and Volunteer Engagement Specialist as they:
- Network building: Actively seek new and key relationships to accomplish goals. Build positive working relationships with nonprofits, schools, business, faith-based, retiree groups, AARP, and other entities to further Volunteer Engagement goals.
- Recruit and place volunteers, track and report on volunteer outputs and outcomes and implement volunteer recognition and retention.
- Promote Volunteer Now, United Way Initiatives (Day of Caring) and other engagement programs.
- Bring diverse groups and points of view to the table and a common agenda. Keep diversity and inclusion at the forefront when building groups.
Level of Education: Bachelor’s Degree
Work Experience: (X) 1-3 years, ( ) 3-5 years, ( ) 5-7 years, ( ) 7+ years
Education Requirement: 5+ years of related experience will be accepted in place of required degree.
Preferred field(s) of study: Non-Profit, Marketing, Public Relations, Communications, or related field.
- Innovation and Creativity: Remain open to new ways of doing business. Critically examine rules to see if they have outlived their Recognizes and capitalizes on emerging opportunities. Flexible, adaptable, and open to change. Committed to continuous learning.
- Action Oriented/Results Driven: Demonstrate strong drive to achieve meaningful results and able to follow through on Anticipate and resolve problems effectively. Work on concurrent assignments and meet deadlines.
- Effective Communication: Prepare clear, complete, and concise reports. Work effectively with volunteers and staff. Must maintain confidential Excellent interpersonal and relationship-building and written and verbal communication skills.
- Strategic Relationship Management: Work to understand, relate to, and engage constituents to improve their experience with UWECI’s brand and generate more significant relationships with Develop and grow relationships to drive positive impact for the community on issues we have identified as important. Continually builds and expands the network of donors.
- Customer Oriented: Listens to the needs, interests, and passions of the volunteer with an eye towards connecting them with UWECI’s work in the community. Identifies, engages with, adapts to, and influences various types of individuals and
- Cultural Competency: Able to understand, communicate, and interact effectively with people across
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be frequently required to use finger and hand motion and occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move objects up to 20 lbs.
Specific vision abilities required by this job include close vision and ability to adjust focus. Travel to offsite meetings is an essential part of this role; a valid driver’s license and access to a vehicle is required.
| ACCOUNTABILITY & DECISION MAKING |
Make decision within the procedure and guidelines of the Community Impact Department and UWECI. This position must coordinate and communicate with internal team members and the community and report vision and strategy to the VP of Community Impact. Understand the priorities of the role and implement and manage accordingly.
Note: This job description indicates the normal type and level of work expected of the incumbent. Incumbent may be asked to perform other duties as apparent or assigned.
